Almost all Airport Wi-Fi routers support both 2.4 Ghz and 5.0 Ghz (dual-band), but sometimes they get configured to support just 5Ghz instead of both.
hiku only supports 2.4Ghz, so make sure that your Airport is configured to support 2.4Ghz as well. The easiest way to do that is with the Airport Utility tool.
On a Mac
- Open Airport Utility under the Utility folder in the Applications folder
- Choose your Wi-Fi network and select Continue
On a PC
- Open Airport Utility located in Start -> All Programs -> AirPort
- Select your Wi-Fi network and select Continue
Then on the Wireless tab select Wireless Options and set the Radio Mode to 802.11n only (5 GHz) - 802.11b/g/n (2.4 GHz) as shown in the screenshot below. That's it!!!
Extra Note: if you live in a densely populated area with lots of Wi-Fi networks, you can avoid interference by manually setting the radio channel for 2.4 Ghz. To know which channel to set it to, the hiku team suggests using a utility like iStumbler. iStumbler shows all Wi-Fi networks in your area, their signal strength (how much they will interfere), and the channels they are using. You will want to choose a channel that is at least 3-5 channels away (on the 2.4 GHz band). On 2.4Ghz commonly used Channels are 1, 6, or 11.
1. Apple Airport Extreme Setup Guide: http://manuals.info.
apple.com/MANUALS/1000/MA1576/ en_US/airport_extreme_5th_gen_ setup.pdf
2. Recommended settings for Wi-Fi routers and access points: http://support.apple.